Integration Engineer JS5

Date: Feb 12, 2014

Location Mexico City, MX

Req ID: 9613

Job Summary:

 

The Integration engineer can be expected to analyze, prepare, implement and verify the configuration and integration of a Node / network / system. Scope could include the scenarios of Introduction, upgrade expansion / functionality and capacity) this to form part of customer legacy.

 

The Installation service applies to all network elements in new, upgrade, expansion, dismantling and swap installations.

 

Responsibilities and Tasks:

 

• Incident management and post incident review. Provide input, implement and verify improvements in processes and work instructions.
• Monitoring of the daily routine and also preventive and corrective maintenance during the contract period.
• Create and Update Maintenance Routines.
• Knowledge transfer by on the job training.
• Create and Analyze Performance Reports.
• Detect and highlight network deficiencies and to some extent predict future degradations
• Monitoring of Performance (Monitoring the performance of the application, Tracing of transactions)
• Handle services and interfaces matters

Core Competences

• Really good understanding of main Ericsson core nodes like MSC-S, MGw and HLR, or similar competence in other vendor technologies
• Practical experience on O&M activities & Routines.

Preferred Qualification and Experience Requirements

• Strong consultative skills and customer handling
• Focus on Delivering Results & Meeting Customer Expectations
• Analyzing and Planning capabilities
• Customer Support when needed
• Availability to work on projects outside home country.
• Presentation and Communication skills
• Team Player spirit
• Diversity awareness
• CSR handling process

Additional Requirements, Physical Demands, Region / Local Specifications

• High availability
• Ability to work under stressed situations and to travel abroad
• International experience is a plus
• 5+ years delivering core integration services is a plus
• Fluent in English
• Fluent in Spanish
• Knowledge in Portuguese is a plus

 
Primary country and city: Mexico (MX) || Other/Not Applicable || Mexico City || ServEng

Job Segment: Engineer, Engineering, Customer Service, Bilingual

Apply now